Privacy Policy

Effective Date: 3 September 2026

ZapcoFast respects your privacy and is committed to protecting the information you provide while using our website and services.

1. Information We Collect

Depending on the service you use, we may collect information such as your name, mobile number, email address, pickup and delivery details, order information, payment-related transaction references, and information needed to provide customer support.

2. How We Use Information

To create and manage your customer account.
To process bookings and provide transportation or delivery services.
To communicate order status, verification messages and important service updates.
To provide customer support and improve our services.
To maintain security, prevent misuse and comply with applicable requirements.

3. Location Information

Where a service requires location or live tracking, location information may be processed to support pickup, delivery, navigation and tracking features. You can control device location permissions through your device or browser settings.

4. Payments

Payments may be processed through third-party payment providers. ZapcoFast does not intend to store complete card, UPI or banking credentials on its own systems. Payment-provider terms may also apply.

5. Sharing of Information

Information may be shared with service partners, riders, technology providers, payment providers, or authorities where reasonably necessary to provide the requested service, maintain security, or comply with law.

6. Data Security

We use reasonable technical and organizational measures to protect information. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

7. Cookies and Similar Technologies

The website may use cookies or similar technologies for essential functionality, preferences, security and service improvement.

8. Your Choices

You may request correction or deletion of personal information where applicable, subject to records that we are required or reasonably entitled to retain.

9. Children's Privacy

Our services are intended for users who are legally able to use the relevant service. We do not knowingly request unnecessary personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will be published on this page with its effective date.

11. Contact

For privacy questions, contact Support@zapcofast.com or call +91 7303726315.